Meanwhile, FedEx posted net income for the quarter ended Feb. 28 of $97 million, or 31 cents a share, down from $393 million, or $1.26 a share, a year earlier. Revenue decreased 14% to $8.14 billion, hurt by reduced fuel surcharges and lower shipment weights.

Analysts expected earnings of 46 cents on revenue of $8.65 billion.

Operating margin at FedEx's express segment dropped to 0.9% from 6.9% as revenue fell 18% and average daily volume slid 5%. Daily volume at the ground segment rose 2% on continued growth in the FedEx Home Delivery service, as operating margin rose to 10.9% from 9.9%. The business was aided by last year's closing of competitor DHL.

"We understand that the economy has affected many people in a very profound way, and we want to help," Brian Philips, president and CEO of FedEx Office, told Reuters. "In January, nearly 600,000 people found themselves out of work. I understand that in February, by the time they add up the numbers, it could be worse."

Philips, who said hard copy resumes have not fallen out of favor despite the growth of online job search sites, admitted that there is nothing to stop a job hunter from getting free resumes at more than one of its stores.

"We weren't worried so much about people going to multiple stores and gaming the system. We just want to make sure people have access to this service in a time of need."