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Category: Shopping Tools


Gift Card Trading Site Plastic Jungle Raises $4.8 Million

Plastic Jungle LogoInternet Retailer reports that Plastic Jungle has raised $4.8 million in financing. The website lets people buy, sell and trade store gift cards.
"This funding not only allows us to advance our company but also brings tremendous knowledge and resources through our investors, all of whom have a wealth of valuable experience," says Gary Briggs, CEO of Plastic Jungle. "We are entering a very exciting phase of our business and remain uniquely poised to create a new and more efficient market where consumers can realize the full benefit of gift cards they receive, and retailers can attract incremental revenue and profit by ensuring gift cards move into the hands of their best and most profitable consumers."
The website probably sees the most activity during and after the holiday season. Be careful when trading or buying gift cards to make sure that you are purchasing an active gift card for a store that is still in business.

Posted on June 1, 2009
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Yelp to Let Business Owners Yelp Back

Yelp LogoOwners of small businesses have often been frustrated by the reviews left on the Yelp website. Yelp claims to have over 5 million reviews on its website. Until recently only consumers could post reviews on the site but Yelp is now going to let business owners respond.
Now business owners are getting their chance. And talking back is sweet.

This month, Yelp will open up its site to public responses from businesses, a first for the 5-year-old San Francisco company.

It's a significant victory for business owners, who have long griped that they were being shut out of the Yelp community -- which boasts more than 5 million reviews to date -- and were unable to address what they perceived as unfair and unchecked posts.

For small businesses, which rely on good word of mouth, a negative review could be especially damaging.
PSFK blogs before these much-needed changes companies had few ways to respond to negative reviews. PSFK notes that the Pizzeria Deflina pizza chain in San Francisco even started outfitting its staff in t-shirts that contained quotes from terrible 1-star reviews found on Yelp. The New York Times also has a story here on changes at Yelp.

Posted on April 14, 2009
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Ebay Testing Renaming Kijiji as eBay Classifieds

eBay ClassifiedsRentbits.com reports that eBay is testing renaming its Kijiji classifieds as eBay classifieds. They are testing the idea first in the San Antonio market.
Kijiji, the classifieds site that is owned by eBay, will be changing their name to eBay Classifieds. In an email received today, eBay has decided to change the name because it "just seemed like a good idea."

I think this is a great move since Kijiji is so hard to spell and pronounce. They are testing this change in the San Antonio market and then most likely will be rolling this out to the remaining markets. The email is below:
eBay is easier to spell than Kijiji and a lot more people are familiar with the eBay brand name. TechCrunch says Kijiji is facing a strong challenge from Oodle. Craigslist is still the online classifieds leader in web traffic.

Posted on March 1, 2009
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Shop at Zappos.com!

Websites Let You Buy, Trade and Sell Gift Cards

Trade Gift CardsSometimes you get stuck with a gift card for a store you don't use or isn't located nearby. A story the Wall Street Journal mentions several websites that will buy your gift cards or let you trade them for a gift card from another retailer. The sites listed in the article include: There's also Card Avenue which is described in this MSN/Money article. People also sell gift cards on eBay. You can see some of the thousands of gift card and gift certificate listings on eBay here. If you are buying or trading gift cards online you need to know what the expiration date of the card is as well as any other pertinent information about the card. You also want to be careful not buy or trade for a gift card from a retailer that has filed bankruptcy or is about to file for bankruptcy.

Posted on February 4, 2009
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Dell Provides Exclusive Deal Offers on Twitter

Dell Outlet TwitterDell has started tweeting exclusive offers on its Dell Outlet Twitter account reports InternetRetailer.com.
Dell, which also announced the campaign in its Direct2Dell blog, says the offer is the first of what will be many Twitter exclusives as it continues to try to build its base of more than 11,000 Dell Outlet followers on the network. The company, which has experimented with different frequencies of communication to customers via Twitter, says it is settling into a regular pattern of one to two tweets a week regarding what’s happening at its online Dell Outlet store. A tweet is a very brief in-the-moment update that a Twitter user—an individual or an organization—posts for his followers on the network.

Dell credits at least $1 million in revenue to Twitter, which it began using in March 2007 as a medium to notify Twitter users of occasional sales. Bob Pearson, vice president of communities and conversation at Dell, says Twitter’s influence on sales is likely larger than the $1 million it can directly tie to the network.

"This is our way of saying thank you," says Pearson of the Twitter-exclusive offers campaign.
Dell was one of the first major brands to start using Twitter. The number of people using Twitter service has really blossomed over the past six months. If you are a Twitterer you can find some of our Twitter accounts here.

Posted on February 4, 2009
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Pective Displays the Actual Size of Stuff

Pective


Pective is a website that displays the actual size of any item on your monitor. You just have to tell Pective your monitor size and Pective promises to display life-sized product images. The site life-size everything from USB flash drives to Starbucks cups. Here are some examples: Zune 80gb, coke can, Kirby, Sandisk Sansa Clip and Grande Starbucks cup. Pective lets users rate the accuracy of an image and some of the items have a 75% to 80% accuracy rating. (via Webware)

Posted on December 13, 2008
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Google Launches Site Showing Top Holiday Gift Searches

Google Holiday ShoppingGoogle has launched a special site here called Google Holiday Shopping that shows the most popular holiday shopping queries. These are the top gift-related queries on Google Product search overall according to Google.
  • nintendo wii
  • wii fit
  • ipod touch
  • xbox 360
  • nintendo ds
  • ipod nano
  • uggs
  • nikon d90
  • zune
  • digital picture frame
It's not a surprise to see the Wii at number one on Google's chart. As we mentioned last week the Wii is just as hot this year as it was in 2007 and 2006. Google's holiday site also has ranked queries in specific categories like "Video Games & Toys" and "Cold Weather." The site also includes a "Special Offers" tab that lists deals available to shoppers buying products using Google Checkout. (via MarketingVox)

Posted on December 5, 2008
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Website Compares the Comparison Shopping Sites

DiscountMoreThere are a number of comparison shopping sites available. Internet Retailer reports that a new site called DiscountMore.com has decided to compare these comparison search engines.
DiscountMore.com views comparison shopping sites like Shopping.com, PriceGrabber.com, ShopZilla.com, PriceRunner.com and Shopper.com essentially as search engines similar to Google and Yahoo-the difference being comparison shopping sites search for products and prices as opposed to news and web sites, the company says.

The problem online shoppers face, founder and CEO Bobby Kalili says, is "there are so many comparison shopping sites, who really has the lowest price?" The solution, he says, is to "search the top comparison shopping sites all at the same time and get the results all on one page."
It can take a little while to load the results from all these product search engines but it does provide you with a lot of price information.

Posted on June 29, 2007
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Retail Webby Award Winners

This year's Webby Award winners have been announced. You can find the full winners list here. Here are the nominees and winners in the Retail category.

  • Webby: Nike Women
  • People Choice: CafePress.com

    Other nominees included 10061, Adidas Pistol Pete and TheFind.com.

    There were also retail winners in other categories. IKEA won the Best Navigation Webby for its Dream Kitchen website. Bankside123 won the real estate Webby and Yahoo Real Estate won the People's Voice in that category. KFC won the with its Choose Your Sauce website. And Yelp.com, an online yellow pages website, won the Guide/Ratings/Reviews category.

    Posted on May 2, 2007
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  • Internet Retailer's Top 50 Online Retailers

    InternetRetailer.com has announced their annual list of the Top 50 online retailers. The list includes well-known online merchants like Amazon.com and smaller ones like LumberLiquidators.com and AppliancePartsPros.com. Here is list.

    Apparel & Accessories
  • AE.com
  • FamousFootwear.com
  • Gap.com
  • NikeStore.com
  • Nordstrom.com
  • Polo.com
  • Spiegel.com
  • Talbots.com
  • Zappos.com

    Books/CDs/DVDs
  • Abebooks.com
  • iTunes.com
  • Netflix.com
  • SimplyAudioBooks.com

    Computers/Electronics
  • BestBuy.com
  • Crutchfield.com
  • Dell.com
  • GameStop.com
  • JR.com
  • Palm.com
  • TigerDirect.com
  • YesAsia.com

    Flowers/Gifts/Jewelry
  • 1-800-Flowers.com
  • BlueNile.com
  • BuildABear.com
  • Ice.com
  • Zazzle.com

    Food/Drug
  • FreshDirect.com
  • GreenMountainCoffee.com
  • OmahaSteaks.com

    Housewares/Home Furnishings
  • Chiasso.com
  • Cooking.com
  • LumberLiquidators.com
  • Williams-Sonoma Home

    Mass Merchants/Department Stores
  • Amazon.com
  • Buy.com
  • Costco.com
  • JCP.com
  • SmartBargains.com

    Specialty/Non-Apparel
  • AppliancePartsPros.com
  • Backcountry.com
  • BassProShops.com
  • Bodybuilding.com
  • DoverSaddlery.com
  • DrsFosterSmith.com
  • JCWhitney.com
  • Moosejaw.com
  • NFLShop.com
  • Petco.com
  • PetsUnited
  • SportsmansGuide.com

    For a much longer list you could try Internet Retailer's guide to the Top 500 web retailers.

    Posted on December 8, 2006
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  • No Site Search at the Gap.com

    GAP There is no site search box offered at the Gap.com. InternetRetailer.com reports that the lack of a search engine on the Gap's website is intentional.
    When Gap.com re-launched with a new site design a year ago, it left out a site search function-a key tool of most apparel sites-until it develops one that supports the experience Gap offers in shopping for outfits, Gap.com general manager Will Hunsinger tells Internet Retailer.

    "We don't want to put up something on our site just to have it," says Hunsinger, who is also a vice president of Gap Inc., No. 24 in the Internet Retailer Top 500 Guide to Retail Web Sites. "A lot of times we see interesting shopping features that come out into the marketplace, and retailers put them on their site whether or not they fit within the experience they're trying to craft on their site."
    When Gap.com finally does offer search it will look something like Piperlime.com, Gap's new footwear website.
    For a preview of what type of site search might eventually appear on Gap.com, Hunsinger says, shoppers can visit Gap Inc.'s new footwear retail site, Piperlime.com, which offers a pull-down menu within the search window to search by product category.

    "When we launch site search on Gap.com, it will be similar to the site search on Piperlime," Hunsinger says. "We want it to go along with the overall customer experience."
    Piperlime.com has a nice search box in the upper-right corner of the website. Hopefully, the day the Gap finally offers search will come soon. You have to wonder how much time people have spent on the Gap's website searching for a search box that isn't there.

    Posted on December 2, 2006
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    Talk About Stuff You Own at Zebo

    Zebo Zebo is an unusual social network that is centered around the stuff that you own. You can see profiles for people based on the items they own such as an iPod, toaster or fur coat. You can also see who wants to own different items. A post on Wired's Monkey Bites says Zebo goes against traditional wisdom.
    Going against the traditional wisdom spoken by the philosophers from Fugazi, "You are not what you own," Zebo defines you by what you own. Your profile is filled with information about what gadgets you buy and which brands you dig. There's also some integrated MySpace and YouTube functionality. The idea is that you can check out what other people are buying, get product recommendations, go shopping, and potentially hang out with (date) other Zeboers who are into the same brands, bands and styles as you.
    This is the kind of social network that would make the Ferengis proud.

    Posted on September 15, 2006
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    Jellyfish Shopping Search Site Debuts

    JellyfishAdd another shopping search engine to the growing list. Jellyfish.com is the latest shopping search tool to launch. The site promises to match buyers and sellers and also promises to offer cash back from 1000's of stores. Adotas has a news release about the debut of Jellyfish.
    The site matches up buyers and sellers in a patent-pending marketplace in which interruptive advertising is replaced with added value for online shoppers. At least half of the advertising revenue generated from each sale is shared with the consumer. Because retailers compete to get to the top of search rankings by increasing the amount of cash back that will be provided to consumers, Jellyfish hopes to maximize savings for the consumer.

    "The Jellyfish model really levels the playing field for retailers," said Adrienne Hartman, Internet Business Manager at ShoeMall.com. "With the transparent Jellyfish model, ShoeMall competes and the customer is more satisfied with her experience, knowing that she got the best price possible in the end."

    The method is similar to major Pay Per Click search engines, but those engines keep all of the monetary value the advertising competition generates.
    Jellyfish will compete with existing shopping search tools like Shopzilla, Become, Froogle and MySimon. SearchEngineWatch.com has a list of many more shopping search tools.

    Posted on July 14, 2006
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    In-store Pickup Popular With Online Shoppers

    Not many retailers offer in-store pickup -- just 11%. A new study from Jupiter Research may make many more retailers add the service. Internet Retailer reports on the Jupiter study which found 49% of online shoppers have used in-store pickup.
    In-store pickup users tend to be men (52%), probably because men are more likely to buy consumer electronics online, and consumer electronics retailers are the most common retailers to offer the service, Jupiter said.

    The study also found that in-store pickup drives more spending. Online buyers who use in-store pickup spend about 10% more than overall online buyers and 20% more than online buyers who do not use the service. That difference could be due to the fact that in-store pickup items tend to be larger items, with larger tickets, Jupiter said.

    In-store pickup users also display cross-channel store affinity. In-store pickup users are more likely to be same-store multi-channel buyers and have higher expectations of cross-channel consistency when it comes to services like returns, according to the report.
    The article didn't say why consumers are so pleased with in-store pickup but one reason could be that it is easier for some people to go and pick up an item than having to worry about a package arriving. Another reason could be they are selecting in-store pickup when it is a cheaper option than shipping.

    Posted on July 5, 2006
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    LicketyShip Site to Offer Immediate Delivery of Products

    LicketyShipTechCrunch reports that a new ecommerce company called LicketyShip is launching a website that will offer immediate delivery of products.
    Remember Kozmo? It was an immediate delivery ecommerce service that launched in 1998 (ahhh...1998...sigh). They'd deliver a packet of skittles, or a new Palm Pilot, to you within an hour. After burning through $280 million in venture capital, they called it quits in early 2001. Kozmo had plenty of demand, but its cost structure just didn't make sense: free delivery, which equaled low or negative margin sales.

    Well, Robert Pazornik, CEO of new San Francisco-based LicketyShip, isn’t afraid to try the whole thing again, albeit with a significant twist. LicketyShip is now in private beta in select Bay area markets: San Jose, Cupertino, Sunnyvale, Mountain View, Palo Alto, Menlo Park, Santa Clara, and Milpitas.
    TechCrunch says LicketyShip will list over 20,000 items in stock and you will have to pay a premium of around $20 for delivery. Technically, the items aren't really in stock at a LicketyShip warehouse. LicketyShip just sends a courier to grab products from a local retailer and deliver them to you. LicketyShip is currently testing a 2-hour delivery service in the Bay Area. Hopefully, LicketyShip won't close down like Kozmo did.

    Posted on June 2, 2006
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