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Category: Services

Amazon Stops Blippy From Revealing Its Purchase Data

BlippyBlippy is an unusual social networking service that blasts the credit card purchases of its users on to the Internet for everyone to see. Amazon.com asked Blippy not to publish anymore of its data and to delete all of the data it had collected to date. Blippy complied with Amazon.com's request. TechCrunch talked with Blippy cofounder Philip Kaplan about the situation. Kaplan says he hoping they can come to an agreement with Amazon.com about using its purchase data.
He says they didn't block Blippy, but simply insisted that the service stop pulling user purchase data, and erase all historical data they had already collected. They were also summoned to Seattle to speak with a "high ranking executive" of the company. Blippy complied (with both the summons and the demand to stop accessing user data).

Kaplan is soft stepping around the Amazon issue, and is hoping to come to some agreement with the company to allow them to access data in the future. He says "We believe our users feel strongly, as we do, that it is their right to access and use their data however they want. We're optimistic that Amazon will come to the same conclusion."
Blippy still posts updates when Blippy users spend money at Amazon.com but it no longer provides any information about what they purchased. You can read our previous post about Blippy here.

Posted on February 6, 2010
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Bank of America's Website Back After Outage

Bank of AmericaBank of America's website is back online after an outage. The site was down this morning and this afternoon. Customers were unable to access their accounts to pay end of the month bills.
You're not alone. In fact, people have been having problems with the Bank of America website all day, raising fears it may have been the victim of a cyber attack.

The timing has made the problem even greater, as thousands try to log in to check their accounts before the end of the month (Monday is Feb. 1) and pay end-of-the-month bills.
People were able to get updates from a Bank of America Twitter account, @BofA_Help, during the outage. Bank of America did finally resolve the issue after several hours but did not explain what caused the outage.

Posted on January 29, 2010
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Debenhams Offers Divorce Registry for Divorcees

Reuters reports that Debenhams, a British department store chain, has established a divorce registry where people going through a divorce can list items they need.
"A divorce means that one partner will be leaving the marital home and therefore be left without any essentials in their new house," Debenhams head of retail services Peter Moore said in a statement.

"Divorcing can be an expensive time and registering for a divorce gift list means that family and friends can help the newly separated begin their new life."

London law firm Lloyd Platt & Company said before Christmas that it had been swamped with enquiries after it started offering gift vouchers for divorce advice.
Reuters says items on the items on the Debenhams divorce gift list include cookware, cutlery, linens, towels, appliances, clothes and electronics. People divorcing may need things after splitting up home products with their partner but having an official divorce registry seems odd.

(via Luxist)

Posted on January 25, 2010
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Shop at Zappos.com!

ShoeBuy.com Launches Online Flower Delivery Service

FloraFloraShoebuy.com has decided to step into the flower business with a new website called FloraFlora.com. Internet Retailer reports that the new site offers 10% off by reporting hidden costs charged by competitors. FloraFlora.com is also offering a freshness guarantee.
Consumers looking to buy flowers at a competitor's site who discover hidden costs, and instead buy on FloraFlora can send an e-mail to hiddenfees@floraflora.com and receive 10% off their purchase. FloraFlora defines hidden fees as any fees that appear in the shopping cart that are not the actual price of the flowers, required taxes, or cost of advertised shipping. They would include, for example, handling fees, service fees, and previously unspecified delivery charges.

FloraFlora also is guaranteeing the freshness of its products, and is backing up its promise with a 25% refund for shoppers who feel their flowers are not as fresh as those they have purchased from other retailers. To claim the refund shoppers can e-mail freshness@floraflora.com.
Like ShoeBuy.com, FloraFlora.com also offers free shipping. ShoeBuy.com and FloraFlora.com are both owned by IAC, which operates over 50 online brands. You can see a list here.

Posted on November 6, 2009
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Newspaper Circulation Shrinks Again

The latest numbers from the Audit Bureau of Circulations found that newspaper circulation fell by 10.6% from April-September, 2008 to April-September 2009. Daily Finance says this latest six month drop is the steepest so far in the newspaper industry's ongoing decline.
It's the largest drop recorded so far during the past decade's steady decline in paid readership - a span that has coincided with an explosion of online news sources that don't charge readers for access. Many newspapers also have been reducing delivery to far-flung locales and increasing prices to get more money out of their remaining sales.

The latest decline outstripped a 7.1 percent decrease in the October 2008-March 2009 period and a 4.6 percent decline in last year's April-September window.
Newspapers are faced with both a weak economy and growing competition from online news sources. Some newspapers, like the Christian Science Monitor, have already made the move to go entirely online. Many others will likely join the Monitor over the next several years. Some newspapers like Newsday have decided to start charging for online news. That solution is likely to only work for financial newspapers like the Wall Street Journal. A recession is also the wrong time to try and obtain money from readers.

Posted on October 26, 2009
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Cost of a College Education Climbs Over 6%

College Board LogoThe cost of a college education is climbing at a time when many American are going jobless and wages are being cut. The New York Times reports that a new report from the College Board indicates college tuition has increased on average by 6.5 percent from July 2008 to July 2009.
Patrick Callan, president of the National Center for Public Policy and Higher Education, called the increases "hugely disappointing."

"Given the financial hardship of the country, it's simply astonishing that colleges and universities would have this kind of increases," Mr. Callan said. "It tells you that higher education is still a seller's market. The level of debt we're asking people to undertake is unsustainable.

"A lot of people think we can solve the problem with more financial aid, but I think we have to have some cost containment. For all the talk about reinventing higher education, I don’t see any results."
The report from the College Board determined that the average total cost of attendance at a public four-year college, including room and board, is now $15,213. At private nonprofit colleges the average total cost is now $35,636. The New York Times has a chart showing the tuition increases here. The College Board has also listed some highlights from its report here.

Posted on October 21, 2009
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Air New Zealand's Matchmaking Flight Debuts

Air New Zealand Matchmaking Flight


Air New Zealand's Matchmaking Flight is making its first flight across the Pacific from Los Angeles to Auckland. The flight contains 100 singles hoping to meet their match either in flight or on the other side of the ocean. The Bachelor's Jason Mesnick and Molly Malaney hosted a pre-party at the departure gate at Los Angeles International Airport and will be on board the flight as official matchmakers.

"An adventure like this doesn’t come around very often and we love that these travellers are willing to take a chance on love and to open their minds to new experiences," said Mesnick. "New Zealand is a very special place for us, and we couldn’t be happier to be invited by Air New Zealand to return, allowing us to escalate our love and commitment to each other."

The 30,000-foot matchmaking experience includes a themed cabin, complimentary party packs, food and drink, matchmaking advice from Jason and Molly, speed dating and ice-breaking games. Once in Auckland, the passengers will mix with single New Zealanders at parties and other events.

Photo: Air New Zealand

Posted on October 14, 2009
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FedEx Partners With USPS For Package Returns

FedEx LogoDM News reports that FedEx and the US Postal Service have a cut a deal that will let FedEx customers return packages back using the USPS' Parcel Return Service. DM News says customers can use "Postal Service collection boxes, branches, and home or business pickup."

The service went into effect September 10th.

Posted on September 11, 2009
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Half of U.S. Post Office Mailboxes Have Vanished in Past 20 Years

Blue USPS MailboxU.S. Post Office mailboxes are vanishing at an alarming rate. A BBC article says half of them have been removed in the past 20 years leaving just 175,000.
In the past 20 years, more than half of America's mailboxes have been taken out of service, leaving just 175,000 nationwide.

It may make commercial sense, but it has dismayed letter-writing aficionados.

"Mailboxes are like phone booths, that part of the scenery that you take for granted until one day you need one and it is no longer there," said Nancy Pope, curator at the Smithsonian National Postal Museum.

"It's a sad day when you make your morning commute and see that familiar blue box isn't there anymore."
The latest news is the USPS plans to cull one thousand Post Office locations. It won't be surprising if the number of blue mailboxes also continues to shrink.

Photo by Flickr user thetruthabout

Posted on August 19, 2009
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New York Times Considers Charging Web Readers $5 a Month

New York TimesBloomberg reports that the New York Times Co. said in a survey to print subscribers that they are considering charging a monthly $5 fee for access to the nytimes.com website. They survey also asked subscribers if they would consider paying a $2.50 fee.
Times Co. is contemplating additional sources of revenue as marketers slow spending on the Internet. Ad sales at the publisher's sites, also including about.com and boston.com, fell 8 percent and 3.5 percent in the first quarter and fourth quarter of 2008 respectively. They gained 6.5 percent last year.

"The question here for consumers is the psychological barrier of now paying when you were getting it for free before, and you're going to lose some readers as a result," said Ken Doctor, an analyst at Outsell Inc. in Burlingame, California. "The New York Times will also have to evaluate what this means for ad rates as they lose readers."
If the New York Times started charging a fee there would be many that would not pay and they would suffer a serious reduction in traffic. The New York Times used to have a paid feature called Times Select that charged for select columns and blogs but it was discontinued in 2007. Bloomberg says 200,000 people paid for Times Select at its peak.

Photo: New York Times Co.

Posted on July 9, 2009
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DISH Network Loses 94,000 Subscribers in Q1

Dish Network LogoDISH Network announced in its quarterly earnings report that they lost 94,000 customers in the first quarter of 2009.
DISH Network Corporation (Nasdaq: DISH) today reported total revenue of $2.91 billion for the quarter ended March 31, 2009, a 2.1 percent increase compared with $2.84 billion for the corresponding period in 2008.

Net income totaled $313 million for the quarter ended March 31, 2009, compared with $259 million during the corresponding period in 2008. Basic earnings per share were $0.70 for the quarter ended March 31, 2009, compared with basic earnings per share of $0.58 during the corresponding period in 2008.

DISH Network lost approximately 94,000 net subscribers during the quarter ended March 31, 2009, giving the company approximately 13.584 million subscribers as of that date.
Meanwhile, DISH Network's rival DirecTV added 460,000 customers in the first quarter. DSLReports.com says the loss of AT&T as a resale partner has hurt DISH.

Posted on May 11, 2009
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Stamp Prices to Rise Monday

USPS Forever StampThe price to mail a first class letter goes up 2 cents from 42 cents to 44 cents on Monday. One of the main reasons for the constantly increasing postage fees is the Postal Service is losing money. The reported a second fiscal quarter loss of $1.9 billion.
But the Postal Service's red ink is already deep. Postal Service officials said today that they ended the fiscal second quarter on March 31 with a net loss of $1.9 billion. The primary reason was what the service described as an "unprecedented" decline in mail volume as customers either mailed less often or switched to using the Internet.

“The economic recession has been tough on the mailing industry, and we have seen an unprecedented decline in mail volumes and revenue that continued to accelerate during the second quarter,” Postmaster General John Potter said. In the second quarter, the Postal Service said, its mail volume totaled 43.8 billion pieces, down 7.5 billion pieces, or 14.7%, compared to a year earlier.
You can learn more about the Monday 11th increase here on USPS.com.

Photo: Forever Stamp photo from USPS

Posted on May 9, 2009
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Office Depot to Offer Free Resumes and Free Faxing

Office DepotOffice Depot is offering customers free copies of resumes and free faxing from April 19 to May 30, 2009. Customers can participate in the special offer by visiting the Design, Print, & Ship Depot center in any one of Office Depot's 1,100 Office Depot retail store locations nationwide. Office Depot is providing free copies of resumes, up to 25 single-sided pages, as well as free faxing to five different domestic numbers, up to 25 pages in total.

"Times are tough, and whether you are looking to make a career move or seeking your first job out of school, Office Depot is helping our customers take care of business by providing a valuable service free of charge," said George Hill, Senior Vice President of Office Depot's Design, Print, and Ship Depot. "From paper and portfolios to custom printing and shipping, Office Depot is truly a one-stop-shop for resume products and services."

Customers can upgrade their resume paper selection to a color or premium paper from Southworth for a fee.

Posted on April 20, 2009
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Simpsons Stamps Go on Sale

The Simpson Stamps


The Simpsons postage stamps are now on sale at U.S. Post Office locations and online. You can see more details here.

"We are excited to celebrate The Simpsons on postage stamps," said U.S. Postal Service Executive Director of Stamp Services David Failor. "Eyebrow-raising to say the least, this witty, well-written pop icon continues to irreverently satire its parody of a middle-class family as it lampoons American culture. The Simpsons stamps, which includes known philatelists Bart Simpson, will serve as a great opportunity to interest youngsters into stamp collecting."

"This is the biggest and most adhesive honor The Simpsons has ever received," said Matt Groening, creator and executive producer of The Simpsons.

Posted on April 9, 2009
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Fedex Office to Offer Free Resume Printing on March 10th

Fedex Store


Fedex Office is going to offer free resume printing on March 10th reports Reuters. Fedex Office will let customers print up to 25 free resumes on high-quality paper. Fedex Office was formerly called Fedex Kinkos. Fedex acquired Kinkos in 2004.
"We understand that the economy has affected many people in a very profound way, and we want to help," Brian Philips, president and CEO of FedEx Office, told Reuters. "In January, nearly 600,000 people found themselves out of work. I understand that in February, by the time they add up the numbers, it could be worse."

Philips, who said hard copy resumes have not fallen out of favor despite the growth of online job search sites, admitted that there is nothing to stop a job hunter from getting free resumes at more than one of its stores.

"We weren't worried so much about people going to multiple stores and gaming the system. We just want to make sure people have access to this service in a time of need."
You can find more details here on the Fedex website.

Posted on March 5, 2009
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