Zogby Survey Finds People Want More Online Bank Security
People think online bank security is more important than any other banking service according to a new Zogby survey of U.S. adults. Nearly eight in 10 of those surveyed would forego speed of use for added online banking security.
Here are some more findings from the survye, which was commissioned by Booz Allen Hamilton.
78% of consumers would be willing to sacrifice some convenience and provide an additional level of authentication online (something in addition to a password) before accessing their account if the process provided greater security.
66% believe banks — not government — are "most responsible" for securing customers' financial assets.
42% would be "likely" or "very likely" to switch banks if there was a security hack at their bank
21% said news of recent financial information security breaches have caused them to change the way they access bank or retirement accounts or interact with financial institutions.
