Here are some of the top hotels in different categories:
Luxury: Four Seasons Hotels and Resorts
Upscale: Embassy Suites Hotels (for a third consecutive year)
Mid-Scale Full Service: Hilton Garden Inn
Mid-Scale Limited Service: Drury Inn & Suites (for a fourth consecutive year)
Economy/Budget: Microtel Inns & Suites (for an eighth consecutive year)
Extended Stay: Staybridge Suites
Here were some other findings from the luxury hotel study:
Guest awareness of property-initiated "green" programs has increased significantly in 2009, with 66 percent of guests stating that they were aware of their hotel's conservation efforts, compared with 57 percent in 2008. Among these guests, 72 percent say they participated in their hotel's conservation programs.
Awareness of "green" programs has a strong impact on overall hotel guest satisfaction. On average, satisfaction is more than 160 points higher among guests who report being aware of their hotel's green programs, compared with guests who are unaware of them.
The proportion of hotel guests making reservations online has decreased slightly in 2009, to 54 percent from 57 percent in 2008.
