JCPenney to Cease Publishing Its Big Book Catalogs
The J. C. Penney Company will no longer publish its twice-yearly "big book" catalogs. It will focus instead on customized, more timely specialty catalogs. JC Penney says "increasingly, catalog shopping has converged with online and in-store shopping as customers view catalogs as 'look books' and inspiration sources for their in-store and online purchases."
Mailing giant catalogs featuring every single product does seem a little redundant when customers can easily find products online. Customers who want catalogs might prefer the option of customizing them so they get information about only the products they want.